Shipping & Delivery

Every order ships free to the lower 48 states. No minimum order, no freight surcharge, and nothing added at checkout. This page explains how your order ships, when it ships, and how to receive a freight delivery.

Free shipping

Shipping is free on every order delivered to the lower 48 states and Washington, DC. The price you see is the delivered price.

Where we ship

Free shipping covers the lower 48 states. We can also ship to Alaska, Hawaii, US territories and outside the United States: call 1-800-421-9678 or email sales@podiumsdirect.com before ordering and we will quote shipping for your address.

How your order ships

Each product page shows how that item ships under Shipping Info.

  • Parcel. Smaller items, and some full-size lecterns and podiums, ship by FedEx or UPS Ground.
  • Freight. Larger lecterns, pulpits, communion tables and other furniture ship crated or on a pallet by LTL freight carrier. Freight is delivered curbside to a commercial address: a church, school, business or other location that can receive a pallet. The driver does not bring the item inside or unpack it, so plan on two people to move it into position. The carrier calls ahead to schedule a delivery appointment.
  • Residential addresses. Freight carriers cannot deliver pallets to most residences. If your shipping address is a residential address, we will contact you before the order ships to arrange delivery to a commercial address or to a nearby freight terminal for pickup.

When your order ships

  • In-stock items ship within 2 to 14 business days.
  • Made-to-order items are built to your specifications: wood species, stain, fabric, logo. The approximate lead time is shown on each product page, typically 1 to 12 weeks from receipt of order, and is subject to change with production schedules.
  • Transit time is usually 2 to 7 business days after the order ships.

Tracking

We email tracking details when your order ships. For parcel shipments you receive the tracking number and carrier link. For freight shipments you receive the carrier name, the PRO number and receiving instructions.

Receiving a freight delivery

Inspect the packaging and contents before you sign. Note any damage or shortage on the delivery receipt, and contact us within 24 hours of delivery if there is a problem. Damage that is not noted on the delivery receipt cannot be claimed with the carrier, so please take a moment to look the shipment over while the driver is there.

Products made in Canada

Products listed as Made in Canada may be subject to import tariffs at the time of shipment. The customer is responsible for any tariff charged.

Questions

Call 1-800-421-9678 (Monday to Friday, 8:00 a.m. to 3:00 p.m. MT) or email sales@podiumsdirect.com. For returns, see our Return Policy.