Privacy policy

Privacy Policy

This Privacy Policy describes how Podiums Direct LLC ("we", "us") collects, uses, and shares personal information when you visit or make a purchase from this Web site.

Information We Collect

When you place an order or request a quote, we collect the information needed to complete the transaction: your name and organization, billing and shipping addresses, email address, phone number, and the details of the products you order. When you browse the site, we and our service providers automatically collect standard device information such as IP address, browser type, and pages viewed, using cookies and similar technologies.

Payment information is processed by our payment processors (including Shopify's checkout and payment services). We do not see or store your full card number.

How We Use Information

We use your information to process and fulfill orders, arrange shipping and delivery, provide customer service, prepare quotes and invoices, comply with legal obligations (such as tax reporting), and improve our site and advertising. We use analytics and advertising services (including Google Analytics and Google Ads) to understand how visitors use the site and to measure our advertising.

How We Share Information

We share personal information only as needed to run our business: with the manufacturers and suppliers who build and ship your order, with freight and parcel carriers to deliver it, and with service providers who support our operations (payment processing, e-commerce hosting, accounting, and email). These parties receive only the information needed to perform their function. We also share limited order information (such as a hashed email address, phone number, and order details) with Google to measure the performance of our advertising (Google Ads enhanced conversions); this information is hashed before it is sent, and Google uses it only for measurement. We do not sell your personal information.

Data Retention

We retain order and transaction records as required for business, warranty, tax, and legal purposes.

Your Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of the personal information we hold about you. To make a request, contact us using the details below and we will respond as required by applicable law.

Contact

Questions about this policy or your personal information can be sent to sales@podiumsdirect.com, or by mail to Podiums Direct LLC, 415 N Tejon St, Colorado Springs, CO 80903, or by phone at 1-800-421-9678.

We may update this Privacy Policy from time to time; the current version will always be posted on this page.